Digital Transformation in the Restaurant and Food Service Sector

Digital Transformation

Your secret sauce for market growth

Increase diner satisfaction and loyalty to improve profitability

The restaurant industry has changed more in the last five years than it did in the previous 20.

Deliveroo and others disrupted. Customers became unpredictable. Covid hit. The result was a near 20% drop in casual dining venues.

How should you respond? It's only by combining your tech, people and products to become truly customer-driven, that you'll be able to continually adapt to meet their needs.

Think of it as the secret sauce that’s already helped some of the industry’s biggest brands protect and increase their market share.

Why work with us?

We can help you build experiences that make diners happy. And because we develop your capabilities to produce powerful digital products in-house, you’ll become better able to support your own digital ambitions into the future.

Enabling with Agile

Agile is the enabling heartbeat of every innovative business and digital-first culture. It’s how we build collaborative, secure, empowering environments where everyone can make an impact for our clients. Discover how embedding Agile can make your digital transformation thrive.

Experience driven

Sooner or later, your tech will connect with humans. That means it must be customer-focused. It has to boost satisfaction. It has to create the sort of customer reactions we’ve achieved with Zizzi, ASK Italian, and Gousto. Talk to us about building experiences that centre customer needs and expectations.

Equipped for success

The casual dining market is moving fast. That’s why we don’t just design and develop great digital experiences; we help build your people’s capacity to deliver them too. We equip them with the technology, product, and delivery expertise they need to respond at pace.

FOOD FOR THOUGHT: EVENT SERIES

Loyalty is on the menu

Please register your interest in our latest event on the 11 January 2023. In this event we'll be celebrating the launch of Azzurri's latest loyalty programme - Zillionaire's club.

You will hear from the AND Digital team behind the development, strategy and launch of the programme and how it is already changing customer behaviour. AND we'll be joined by members of the Zizzi team who’ll share insights gained during the six months since trial and roll out!

Take a look at our recent work with Gousto

Case Study

We don't like to brag but working with Gousto we were able to support them with a refreshed product roadmap, migration to React, leveraging the flexibility and scalability of AWS cloud and helped them save £150k a year in reduced costs.

Discover the difference we’ve made to Gousto and their customers...